Reports to:  Board of Directors through the Chair – Human Resources Committee

Salary: Commensurate with experience

The General Manager is the face of the Lord Robert Community Centre. Reporting to the Board of Directors (the Board), the General Manager is responsible for overseeing the day-to-day finances, operations, staffing, maintenance, events, and programming at the Centre. The General Manager takes a leading role in developing and launching new events and programs, and engaging with the Lord Roberts neighbourhood with a goal of ensuring the centre is used to its full potential.

The successful candidate will be expected to focus a majority of their time leading a drive to increase the number and diversity of event bookings and program offerings, managing the facility, preparing grant applications, modernizing the centres online booking and registration systems..

DUTIES AND RESPONSIBILITIES 

Centre Administration 

  • Ascertains daily work to be done, staff or volunteers required to do it, and the priority of work, and schedules it accordingly.
  • Hires and manages staff as directed by the Board, including day-to-day supervision, scheduling, performance management, and conducting training and safety programs.
  • In conjunction with the Treasurer, Finance Committee and bookkeeper, supports the preparation and administration of day-to-day financial transactions and the annual budget for the Centre; approves payroll, adheres to the fiscal policies and procedures.
  • Develops policies and procedures for Board adoption and then implements them.
  • Manages the canteen in coordination with the Canteen Chair. 
  • Liaises with the City of Winnipeg and GCWCC on behalf of the board. 
  • Responds to and directs enquiries and ensures content on the Centre website is up to date. 
  • Takes a leading role in seeking out, applying for, administering, and closing out grant opportunities with the support of the Board of Directors.

Programming and Rentals 

  • Administers a comprehensive set of recreation, leisure and sports programs to meet the needs of the community, and provides leadership in the development of new programs.
  • Seeks and applies for grants to support programming. 
  • Manages the registration and payment system for various Centre programs and sports. 
  • Maintains online calendar and administers rental bookings, including fostering relationships with long-term program renters.
  • Liaises with various rental groups to ensure the center is booked as much as possible, thus creating stable revenue streams for the community centre.
  • Negotiates contracts with sports associations, leagues, teams, community groups, and social service organizations for rental of the site in order to secure steady revenue streams for the community centre.
  • Secures rentals by the public for events such as parties, socials, meetings, workshops, etc, to secure steady revenue streams for the community centre.
  • Liaises with the staff of surrounding community centres to coordinate and create complementary programming and events, with the goal of optimizing the use and profitability of the LRCC.

Fiscal Responsibility and Growth

  • The general manager is responsible for ensuring the operations of the Centre generates sufficient revenue to operate and expand. 

Facility Maintenance 

  • Negotiates and administers service contracts as approved by the Board.
    Procures supplies required for Centre operations.
  • Meets contractors and City of Winnipeg on site as required.
  • Ensures all buildings and grounds are safe and well-maintained. 
  • Conducts light maintenance and janitorial duties as required and oversees daily and preventative maintenance and general caretaking performed by Centre employees, volunteers or outside contractors. 
  • Acts as a liaison between the Board and Centre users, including working closely and collaboratively as a resource to all members of the Board and committees.
  • Attends and presents a report at all Board meetings.

Other duties may be assigned by the Board for this position.

QUALIFICATIONS 

  • Strong interpersonal and public relations skills, and good written communication skills. Able to represent LRCC effectively and professionally at all times. 
  • Experience managing and/or supervising staff. 
  • Proficient in Microsoft Word and Microsoft Excel, or similar platforms.
  • Proficient in platforms similar to Google Platforms (i.e. Drive, Calendar, Meets, etc).
  • Experience applying for and administering grants is an asset.
  • Strong problem-solving skills and an ability to work under pressure. 
  • An ability to motivate and coach staff to provide excellent customer service. 
  • Experience with developing communication materials (e.g. newsletter).
  • Proficient with various social media platforms (e.g. Facebook, Instagram)
  • Self-directed and able to work independently with minimal supervision. Results-oriented and motivated to achieve excellent customer service. 
  • Knowledge of Ibex Payroll and experience doing bookkeeping and payroll is an assset. 

Please note that the successful candidate must maintain a valid Class 5 Manitoba driver’s licence and have access to a personal vehicle. Satisfactory criminal record check with a vulnerable sector search and child abuse registry check will be required for the successful candidate. 

Cover letter and resume highlighting how you meet the qualifications should be emailed to president@lordrobertscc.ca.